FAQs - Service

By Category : Service Definitions | Service | Packing | Insurance | Vehicles | Inventory Creation | Pet Transport



  • What transit time should I expect to allow for my goods to arrive at their destination?

    All of our transit times are estimates only (unless you have requested and paid for an express service) and are based on 4 – 14 working days, for all interstate freight.
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  • What if I am unable to take delivery of my Interstate goods due to settlement issues, travel arrangements or work commitments?

    Rest assured, we have agents throughout Australia with secured and monitored storage warehouses.
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  • What is Redelivery?

    Redelivery occurs when your goods have arrived at their destination but you are unable to have them delivered at that time. Your goods will then be unloaded into store, to be redelivered at a later date.
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