FAQs - Insurance

By Category : Service Definitions | Service | Packing | Insurance | Vehicles | Inventory Creation | Pet Transport

• Will my home and contents insurance company cover my removal?

• Can Australia National Removals Group organize my insurance with CARTS, on my behalf if I give you my details?

• Will my packed cartons be covered by insurance?

• Can my goods be insured whilst they are being stored?

• Is there any thing else I should be aware of when organizing insurance?

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• Will my home and contents insurance company cover my removal?

  This is something we can’t answer as some companies / policies do include it and others don’t. You will need to contact your insurer and check with them.
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• Can Australia National Removals Group organize my insurance with CARTS, on my behalf if I give you my details?

  The answer unfortunately is no. Due to the fact CARTS is a 3rd party company, and it is a contract between you and CARTS, Australia National Removals Group cannot organize insurance for you.
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• Will my packed cartons be covered by insurance?

  Most insurers will not cover cartons packed unless they have been professionally packed by a removalist.
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• Can my goods be insured whilst they are being stored?

  This type of insurance differs from transit insurance and would need to be specified to your insurance company to find out whether or not they will insure stored goods. Our preferred insurer, CARTS can arrange storage insurance if required.
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• Is there any thing else I should be aware of when organizing insurance?

  It is important that when comparing insurance options you give the same information to each company (i.e. Compare apples with apples).
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